1. Shipping Coverage
We currently deliver across India through trusted courier and logistics partners.
International shipping is not available.
2. Processing Time
Orders are usually processed and dispatched within 24–48 hours of confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Timelines
Standard delivery time: 3–7 working days depending on your location.
Remote or rural areas may take 7–10 working days.
Delivery delays may occur due to unforeseen circumstances (weather, strikes, courier delays, festivals, etc.).
4. Shipping Charges
Prepaid Orders: Free shipping above ₹299/ Standard charge approx ₹59 per order.
Cash on Delivery (COD): Additional handling fee of ₹10 may apply.
Any applicable shipping charges will be displayed at checkout before payment.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS/WhatsApp.
You can track your shipment on the courier partner’s website/app.
6. Delivery Attempts
Our logistics partner will make up to 2–3 delivery attempts.
If undelivered after multiple attempts, the order will be marked as “Returned to Origin (RTO).”
In such cases, reshipping charges may apply.
7. Responsibility
We are not responsible for delays or failed deliveries caused by incorrect address, absence of recipient, or unforeseen courier issues.
Customers are requested to provide accurate shipping details at checkout.
8. Damaged or Tampered Packages
If the package appears tampered/damaged, please refuse delivery and contact us immediately with details.
If accepted, kindly record an unboxing video for claims related to missing or damaged items.
9. Contact Us
For shipping or delivery-related queries, please reach out.